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FAQ
Why choose oasis palmeras travel?
We are a local company that was born in the Colca Canyon, with several years of experience, oasis Palmeras travel has gained recognition in the market thanks to the constant work to improve its services.
With experience, we have reached a point of balance between what is fair and what is ethical, when it comes to price and service, we are neither the most expensive nor the cheapest, but perfect. Our groups are formed from a minimum of two passengers; this helps us to have our outings very organized and not to make last-minute improvisations.
Our goal is always to offer an excellent service to each person, and we continuously look for ways to improve, to make your trip an unforgettable memory.
Do you offer private tours?
Yes, we offer private tours, if you do not see the expedition you are looking for on our website, we recommend that you send us your request by email. We will be happy to put together a personalized itinerary for you with a minimum of two travelers.
How do the transfers to Puno work?
On the Colca Canyon Trek, instead of returning to Arequipa, it is possible to connect with a tourist bus that goes to the city of Puno and thus return to the city of Puno. You can book the transfer by adding this option to your tour of the canyon. of Colca.
This transfer has an additional cost of $35. Book by paying 25% and pay the difference at the office or during the tour.
If you reserve the connection to the city of Puno. From Arequipa you have to board with all your luggage on the bus, and at the beginning of the walk we will store the large luggage, in the house of a local family, it has a cost of 3 soles, at the end of the walk we collect the luggage, so to continue the trip to the city of Puno. We will be arriving in the city of Puno at 7:30 at night.
How does the reservation process work?
Please choose one of our tours and proceed to make the initial deposit of 25% to have your reservation scheduled.
Why do I need to send a deposit?
It is essential to make an initial deposit to have the confirmation of the reservation and to be able to organize ourselves in advance so that your trip is enjoyable.
How can I pay my initial deposit and my final balance?
Initial deposit: You can do it directly through our website or PayPal. Final balance: you can pay it one day before the tour at our office, or we can come to your hotel. This way, we can also give you the latest recommendations before the trip.
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